Shipping CostsIn the domestic US, shipping is FREE for orders $75 and over! All orders under $75 have a flat-rate of just $5.99 (no matter how many items are in your order).
We just started shipping to Canada, Mexico, United Kingdom, France, Australia, and New Zealand and the rates are calculated at checkout.
Expected Delivery TimeMost of our products are custom-made to order when you request them. They go through over 25 steps from order creation to shipment. If you live within the United States, you can expect to receive your items within 7-14 days. If you are outside the United States, please allow an additional 1 to 2 weeks.
Once your items leave our warehouse for shipment to you, we'll notify you that they're on their way!
More Questions?If you have a question about shipping that wasn't answered, please click here to read our frequently asked questions. You can also contact us directly and we'll be glad to help.
Exchanges And ReturnsBecause we want you to be completely satisfied with our goods and services, we will always do our best to take care of you. We will support you fairly, reasonably, and respectfully.
Therefore, if you are not 100% satisfied (for any reason) click here to contact us within 90 days of your original purchase. Let us know why you're returning the item(s). No hassles and no worries.
We will set you up with a free return shipping label. Easy as 1, 2, 3!
Your full refund will be processed within 2 business days to your credit card or original method of payment. Please note, it can sometimes take your credit card company up to 7-10 business to reflect the credit on your statement.
If you're requesting an exchange, please also let us know the size of the item that you're returning as well as which size you need.
If you have any further questions, comments, or concerns, please click here to contact us!
Ceramic Mugs: Dishwasher safe & microwave safe.
Travel Mugs & Beer Mugs: Dishwasher safe. Do not microwave.
- Wash inside out with cold water & similar colors. Gentle cycle.
- Avoid using bleach and do not dry clean.
- Drying: Tumble dry low or hang-dry.
- If ironing is necessary, iron inside-out on the lowest setting.